Reviews

from our CUSTOMERS near Riderwood!

• 

  My salesman Charles was awesome!! He listened to what I wanted and didn't try to sell me something that I didn't need or want. He was patient and very informative. I will definitely return to this location if or better yet, when I decide to purchase another vehicle.

• 

  Good customer service these days seems to be a thing of the past, but not at JBA Infiniti of Ellicott City. As a matter of fact, my boyfriend was with me and he buys cars at haggle dealerships all the time. He gives JBA an A+. The customer service, education, time, price, and putting up with me put them at the top of his list for the best overall experiences.They have a consumer for life in me!

• 

  I bought a car from JBA in December of 2019, and I worked with Ray Moore. I thought he was amazing! He was very patient, knowledgeable, personable, and made sure I was comfortable with the car prior to making my decision. I am always weary of salesmen, but he wasn't pushy AT ALL, which is what I really appreciated. If anyone is looking to purchase an Infiniti, I would definitely recommend Ray.

• 

  Great service. Loaner cars always provided. JR in the service department is exceptional at customer service. Everyone is friendly, helpful and professional.

• 

  I've purchased over 5 cars from this location. JR and the service department is the best. They sell all brands, luxury and non luxury, there. Need a part, ask for Eddie. I also love that they do free car washes as well.

• 

  Last Friday I called JBA and Ray Moore answered the sales line, 20 mins later we were on a test drive in a gorgeous QX80. Ray told me all about the previous service records, upgrades, and made sure to tell me about all the updates made by JBA when the car came in.This is QX80 fits our fam of 6 (counting 2 labradoodles!) and all of our beach gear.Thank you Ray & JBA for getting us in our new ride!

• 

  My salesman Charles was awesome!! He listened to what I wanted and didn't try to sell me something that I didn't need or want. He was patient and very informative. I will definitely return to this location if or better yet, when I decide to purchase another vehicle.

• 

  As a matter of fact, my boyfriend was with me and he buys cars at haggle dealerships all the time. He gives JBA an A+. The customer service, education, time, price, and putting up with me put them at the top of his list for the best overall experiences.

• 

  I bought a car from JBA in December of 2019, and I worked with Ray Moore. I thought he was amazing! He was very patient, knowledgeable, personable, and made sure I was comfortable with the car prior to making my decision. I am always weary of salesmen, but he wasn't pushy AT ALL, which is what I really appreciated. If anyone is looking to purchase an Infiniti, I would definitely recommend Ray.

• 

  Great service. Loaner cars always provided. JR in the service department is exceptional at customer service. Everyone is friendly, helpful and professional.

• 

  I've purchased over 5 cars from this location. JR and the service department is the best. They sell all brands, luxury and non luxury, there. Need a part, ask for Eddie. I also love that they do free car washes as well.

• 

  We have been customers of EC Infiniti since 2002, when we bought our first G20! Whenever we are ready for a new ride or a repair we go directly to JBA Infiniti.Last Friday I called JBA and Ray Moore answered the sales line, 20 mins later we were on a test drive in a gorgeous QX80. Ray told me all about the previous service records, upgrades, and made sure to tell me about all the updates made by JBA when the car came in.This is QX80 fits our fam of 6 (counting 2 labradoodles!) and all of our beach gear.Thank you Ray & JBA for getting us in our new ride!

• 

  I purchased my second Infiniti there and and can say I was pretty upset at first with the sales manager Jason because he would rather lose a sale than to take $200 off the price. Even at the end of the month!! Smh but thankfully we made a deal and I absolutely love the car. Ask for Brandon if you're in the market for a car. He's a great salesman and very personable. I recommend this dealership if you want an Infiniti !!! 100%

• 

  They even brought me out to the service floor to take a look at the car and see how there was no leak where the outside mechanic elsewhere had reported one! I appreciated getting to see visual evidence of the car's functionality and now I honesty feel more comfortable about it. This extra information was really helpful. My car was washed and I think vacuumed, and I was on my way! I'm glad that I still have warranty coverage on this car, but even if I didn't I'd be taking it here for any needed service. A great experience all around!

• 

  Service is stellar. From the valet to the service specialist and cashier, this team understands quality customer service.

• 

  Did not end up buying a car here but wanted to comment on the excellent service I received from Jay Harley! Came in and he went over everything they had on the lot in my price range. I test drove two cars and Mr. Harley knows how to keep the conversation going (cracking a joke or two) all while answering any questions about the vehicle. He followed up the next day even though by that time I had already found the car of my dreams. If you stop by JBA Infiniti ask for Jay! He is very knowledgeable about cars and will work with your budget.

• 

  My hubby and I have been coming here for a while now to get my car serviced. I love their service here. Not only is the waiting room super clean and modern but everything you need is accessible. Coffee, water, juice, Internet, and even an office section so you can get work done while waiting. Staff is always super friendly. We always get assistance from JR. He always know us by name and always greats us with a smile. He is always willing to help and goes out of his way to satisfy his customers. He is one of the main reasons why we come all the way from silver spring to Ellicott city to get our car serviced.

• 

  Working with the salesman, finance and other staff was a pleasant experience. Our sales guy, Anthony Crawford was very personable, honest and a joy to work with. This is our second Infiniti and we've been pleased with the level of service.

• 

  I did not have the pleasure of purchasing my G37s coupe from this dealership, but I have received the best care in the services department with J.R. He is fantastic and is able to work with me as I am still a student! Thanks again JR!

• 

  Even at the end of the month!! Smh but thankfully we made a deal and I absolutely love the car. Ask for Brandon if you're in the market for a car. He's a great salesman and very personable. I recommend this dealership if you want an Infiniti !!! 100%

• 

  My car was washed and I think vacuumed, and I was on my way! I'm glad that I still have warranty coverage on this car, but even if I didn't I'd be taking it here for any needed service. A great experience all around!

• 

  Did not end up buying a car here but wanted to comment on the excellent service I received from Jay Harley! Came in and he went over everything they had on the lot in my price range. I test drove two cars and Mr. Harley knows how to keep the conversation going (cracking a joke or two) all while answering any questions about the vehicle. He followed up the next day even though by that time I had already found the car of my dreams. If you stop by JBA Infiniti ask for Jay! He is very knowledgeable about cars and will work with your budget.

• 

  We always get assistance from JR. He always know us by name and always greats us with a smile. He is always willing to help and goes out of his way to satisfy his customers. He is one of the main reasons why we come all the way from silver spring to Ellicott city to get our car serviced.

• 

  Working with the salesman, finance and other staff was a pleasant experience. Our sales guy, Anthony Crawford was very personable, honest and a joy to work with. This is our second Infiniti and we've been pleased with the level of service.

• 

  I did not have the pleasure of purchasing my G37s coupe from this dealership, but I have received the best care in the services department with J.R. He is fantastic and is able to work with me as I am still a student! Thanks again JR!

• 

  I purchased my second Infiniti there and and can say I was pretty upset at first with the sales manager Jason because he would rather lose a sale than to take $200 off the price. Even at the end of the month!! Smh but thankfully we made a deal and I absolutely love the car. Ask for Brandon if you're in the market for a car. He's a great salesman and very personable.

• 

  My car was washed and I think vacuumed, and I was on my way! I'm glad that I still have warranty coverage on this car, but even if I didn't I'd be taking it here for any needed service. A great experience all around!

• 

  Did not end up buying a car here but wanted to comment on the excellent service I received from Jay Harley! Came in and he went over everything they had on the lot in my price range. I test drove two cars and Mr. Harley knows how to keep the conversation going (cracking a joke or two) all while answering any questions about the vehicle. He followed up the next day even though by that time I had already found the car of my dreams. If you stop by JBA Infiniti ask for Jay! He is very knowledgeable about cars and will work with your budget.

• 

  We always get assistance from JR. He always know us by name and always greats us with a smile. He is always willing to help and goes out of his way to satisfy his customers. He is one of the main reasons why we come all the way from silver spring to Ellicott city to get our car serviced.

• 

  Working with the salesman, finance and other staff was a pleasant experience. Our sales guy, Anthony Crawford was very personable, honest and a joy to work with. This is our second Infiniti and we've been pleased with the level of service.

• 

  I did not have the pleasure of purchasing my G37s coupe from this dealership, but I have received the best care in the services department with J.R. He is fantastic and is able to work with me as I am still a student! Thanks again JR!

• 

  I purchased my second Infiniti there and and can say I was pretty upset at first with the sales manager Jason because he would rather lose a sale than to take $200 off the price. Even at the end of the month!! Smh but thankfully we made a deal and I absolutely love the car. Ask for Brandon if you're in the market for a car. He's a great salesman and very personable. I recommend this dealership if you want an Infiniti !!! 100%

• 

  My car was washed and I think vacuumed, and I was on my way! I'm glad that I still have warranty coverage on this car, but even if I didn't I'd be taking it here for any needed service. A great experience all around!

• 

  I test drove two cars and Mr. Harley knows how to keep the conversation going (cracking a joke or two) all while answering any questions about the vehicle. He followed up the next day even though by that time I had already found the car of my dreams. If you stop by JBA Infiniti ask for Jay! He is very knowledgeable about cars and will work with your budget.

• 

  We always get assistance from JR. He always know us by name and always greats us with a smile. He is always willing to help and goes out of his way to satisfy his customers. He is one of the main reasons why we come all the way from silver spring to Ellicott city to get our car serviced.

• 

  Working with the salesman, finance and other staff was a pleasant experience. Our sales guy, Anthony Crawford was very personable, honest and a joy to work with. This is our second Infiniti and we've been pleased with the level of service.

• 

  I did not have the pleasure of purchasing my G37s coupe from this dealership, but I have received the best care in the services department with J.R. He is fantastic and is able to work with me as I am still a student! Thanks again JR!

• 

  I purchased my second Infiniti there and and can say I was pretty upset at first with the sales manager Jason because he would rather lose a sale than to take $200 off the price. Even at the end of the month!! Smh but thankfully we made a deal and I absolutely love the car. Ask for Brandon if you're in the market for a car. He's a great salesman and very personable. I recommend this dealership if you want an Infiniti !!! 100%

• 

  After a negative experience elsewhere, I turned to JBA to get warranty service on my (new to me) used G37. Making an appointment was so simple, the online system made it quick and easy to pick a time whenever and specify what I needed done. Bringing the car in was simple, with a clearly marked service lane (sounds trivial but holy cow sometimes these are hidden) and immediately attentive service assistant.

• 

  Did not end up buying a car here but wanted to comment on the excellent service I received from Jay Harley! Came in and he went over everything they had on the lot in my price range. I test drove two cars and Mr. Harley knows how to keep the conversation going (cracking a joke or two) all while answering any questions about the vehicle. He followed up the next day even though by that time I had already found the car of my dreams. If you stop by JBA Infiniti ask for Jay! He is very knowledgeable about cars and will work with your budget.

• 

  We always get assistance from JR. He always know us by name and always greats us with a smile. He is always willing to help and goes out of his way to satisfy his customers. He is one of the main reasons why we come all the way from silver spring to Ellicott city to get our car serviced.

• 

  Working with the salesman, finance and other staff was a pleasant experience. Our sales guy, Anthony Crawford was very personable, honest and a joy to work with. This is our second Infiniti and we've been pleased with the level of service.

• 

  I did not have the pleasure of purchasing my G37s coupe from this dealership, but I have received the best care in the services department with J.R. He is fantastic and is able to work with me as I am still a student! Thanks again JR!

• 

  I purchased my second Infiniti there and and can say I was pretty upset at first with the sales manager Jason because he would rather lose a sale than to take $200 off the price. Even at the end of the month!! Smh but thankfully we made a deal and I absolutely love the car. Ask for Brandon if you're in the market for a car. He's a great salesman and very personable. I recommend this dealership if you want an Infiniti !!! 100%

• 

  This extra information was really helpful. My car was washed and I think vacuumed, and I was on my way! I'm glad that I still have warranty coverage on this car, but even if I didn't I'd be taking it here for any needed service. A great experience all around!

• 

  My hubby and I have been coming here for a while now to get my car serviced. I love their service here. Not only is the waiting room super clean and modern but everything you need is accessible. Coffee, water, juice, Internet, and even an office section so you can get work done while waiting. Staff is always super friendly. We always get assistance from JR. He always know us by name and always greats us with a smile. He is always willing to help and goes out of his way to satisfy his customers. He is one of the main reasons why we come all the way from silver spring to Ellicott city to get our car serviced.

• 

  Did not end up buying a car here but wanted to comment on the excellent service I received from Jay Harley! Came in and he went over everything they had on the lot in my price range. I test drove two cars and Mr. Harley knows how to keep the conversation going (cracking a joke or two) all while answering any questions about the vehicle. He followed up the next day even though by that time I had already found the car of my dreams. If you stop by JBA Infiniti ask for Jay! He is very knowledgeable about cars and will work with your budget.

• 

  Working with the salesman, finance and other staff was a pleasant experience. Our sales guy, Anthony Crawford was very personable, honest and a joy to work with. This is our second Infiniti and we've been pleased with the level of service.

• 

  I thought the GM could have budged a bit more on the prices since we were considering purchasing 2 cars, but he didn't so we left with one. Either way, I love my new car and my husband and I didn't leave with that feeling of regret like we were forced into something we were unsure of, like many of our past car buying experiences.

• 

  I did not have the pleasure of purchasing my G37s coupe from this dealership, but I have received the best care in the services department with J.R. He is fantastic and is able to work with me as I am still a student! Thanks again JR!

• 

  This extra information was really helpful. My car was washed and I think vacuumed, and I was on my way! I'm glad that I still have warranty coverage on this car, but even if I didn't I'd be taking it here for any needed service. A great experience all around!

• 

  I purchased my second Infiniti there and and can say I was pretty upset at first with the sales manager Jason because he would rather lose a sale than to take $200 off the price. Even at the end of the month!! Smh but thankfully we made a deal and I absolutely love the car. Ask for Brandon if you're in the market for a car. He's a great salesman and very personable. I recommend this dealership if you want an Infiniti !!! 100%

• 

  We always get assistance from JR. He always know us by name and always greats us with a smile. He is always willing to help and goes out of his way to satisfy his customers. He is one of the main reasons why we come all the way from silver spring to Ellicott city to get our car serviced.

• 

  Did not end up buying a car here but wanted to comment on the excellent service I received from Jay Harley! Came in and he went over everything they had on the lot in my price range. I test drove two cars and Mr. Harley knows how to keep the conversation going (cracking a joke or two) all while answering any questions about the vehicle. He followed up the next day even though by that time I had already found the car of my dreams. If you stop by JBA Infiniti ask for Jay! He is very knowledgeable about cars and will work with your budget.

• 

  This extra information was really helpful. My car was washed and I think vacuumed, and I was on my way! I'm glad that I still have warranty coverage on this car, but even if I didn't I'd be taking it here for any needed service. A great experience all around!

• 

  Ask for Brandon if you're in the market for a car. He's a great salesman and very personable. I recommend this dealership if you want an Infiniti !!! 100%

• 

  I really enjoyed working with Ray Moore from JBA Infiniti. He was very kind, patient and knowledgeable. The whole car buying experience was enjoyable from start to finish. If you're looking to buy an Infiniti, I recommend you speak to Ray.

• 

  We always get assistance from JR. He always know us by name and always greats us with a smile. He is always willing to help and goes out of his way to satisfy his customers. He is one of the main reasons why we come all the way from silver spring to Ellicott city to get our car serviced.

• 

  Did not end up buying a car here but wanted to comment on the excellent service I received from Jay Harley! Came in and he went over everything they had on the lot in my price range. I test drove two cars and Mr. Harley knows how to keep the conversation going (cracking a joke or two) all while answering any questions about the vehicle. He followed up the next day even though by that time I had already found the car of my dreams. If you stop by JBA Infiniti ask for Jay! He is very knowledgeable about cars and will work with your budget.

• 

  Working with the salesman, finance and other staff was a pleasant experience. Our sales guy, Anthony Crawford was very personable, honest and a joy to work with. This is our second Infiniti and we've been pleased with the level of service.

• 

  I did not have the pleasure of purchasing my G37s coupe from this dealership, but I have received the best care in the services department with J.R. He is fantastic and is able to work with me as I am still a student! Thanks again JR!

• 

  Share reviewEmbed review3/16/2016 After a negative experience elsewhere, I turned to JBA to get warranty service on my (new to me) used G37. Making an appointment was so simple, the online system made it quick and easy to pick a time whenever and specify what I needed done.

• 

  I purchased my second Infiniti there and and can say I was pretty upset at first with the sales manager Jason because he would rather lose a sale than to take $200 off the price. Even at the end of the month!! Smh but thankfully we made a deal and I absolutely love the car. Ask for Brandon if you're in the market for a car. He's a great salesman and very personable. I recommend this dealership if you want an Infiniti !!! 100%

• 

  We always get assistance from JR. He always know us by name and always greats us with a smile. He is always willing to help and goes out of his way to satisfy his customers. He is one of the main reasons why we come all the way from silver spring to Ellicott city to get our car serviced.

• 

  I test drove two cars and Mr. Harley knows how to keep the conversation going (cracking a joke or two) all while answering any questions about the vehicle. He followed up the next day even though by that time I had already found the car of my dreams. If you stop by JBA Infiniti ask for Jay! He is very knowledgeable about cars and will work with your budget.

• 

  Working with the salesman, finance and other staff was a pleasant experience. Our sales guy, Anthony Crawford was very personable, honest and a joy to work with. This is our second Infiniti and we've been pleased with the level of service.

• 

  I test drove two cars and Mr. Harley knows how to keep the conversation going (cracking a joke or two) all while answering any questions about the vehicle. He followed up the next day even though by that time I had already found the car of my dreams. If you stop by JBA Infiniti ask for Jay! He is very knowledgeable about cars and will work with your budget.

• 

  We always get assistance from JR. He always know us by name and always greats us with a smile. He is always willing to help and goes out of his way to satisfy his customers. He is one of the main reasons why we come all the way from silver spring to Ellicott city to get our car serviced.

• 

  Ask for Brandon if you're in the market for a car. He's a great salesman and very personable. I recommend this dealership if you want an Infiniti !!! 100%

• 

  This extra information was really helpful. My car was washed and I think vacuumed, and I was on my way! I'm glad that I still have warranty coverage on this car, but even if I didn't I'd be taking it here for any needed service. A great experience all around!

• 

  Either way, I love my new car and my husband and I didn't leave with that feeling of regret like we were forced into something we were unsure of, like many of our past car buying experiences.

• 

  I did not have the pleasure of purchasing my G37s coupe from this dealership, but I have received the best care in the services department with J.R. He is fantastic and is able to work with me as I am still a student! Thanks again JR!

• This extra information was really helpful. My car was washed and I think vacuumed, and I was on my way! I'm glad that I still have warranty coverage on this car, but even if I didn't I'd be taking it here for any needed service. A great experience all around!

• 

  Either way, I love my new car and my husband and I didn't leave with that feeling of regret like we were forced into something we were unsure of, like many of our past car buying experiences.

• 

  I did not have the pleasure of purchasing my G37s coupe from this dealership, but I have received the best care in the services department with J.R. He is fantastic and is able to work with me as I am still a student! Thanks again JR!

• 

  After a negative experience elsewhere, I turned to JBA to get warranty service on my (new to me) used G37. Making an appointment was so simple, the online system made it quick and easy to pick a time whenever and specify what I needed done.

• 

  Even at the end of the month!! Smh but thankfully we made a deal and I absolutely love the car. Ask for Brandon if you're in the market for a car. He's a great salesman and very personable. I recommend this dealership if you want an Infiniti !!! 100%

• 

  I really enjoyed working with Ray Moore from JBA Infiniti. He was very kind, patient and knowledgeable. The whole car buying experience was enjoyable from start to finish. If you're looking to buy an Infiniti, I recommend you speak to Ray.

• 

  Did not end up buying a car here but wanted to comment on the excellent service I received from Jay Harley! Came in and he went over everything they had on the lot in my price range. I test drove two cars and Mr. Harley knows how to keep the conversation going (cracking a joke or two) all while answering any questions about the vehicle. He followed up the next day even though by that time I had already found the car of my dreams. If you stop by JBA Infiniti ask for Jay! He is very knowledgeable about cars and will work with your budget.

• 

  I test drove two cars and Mr. Harley knows how to keep the conversation going (cracking a joke or two) all while answering any questions about the vehicle. He followed up the next day even though by that time I had already found the car of my dreams. If you stop by JBA Infiniti ask for Jay! He is very knowledgeable about cars and will work with your budget.

• 

  We always get assistance from JR. He always know us by name and always greats us with a smile. He is always willing to help and goes out of his way to satisfy his customers. He is one of the main reasons why we come all the way from silver spring to Ellicott city to get our car serviced.

• 

  I purchased my second Infiniti there and and can say I was pretty upset at first with the sales manager Jason because he would rather lose a sale than to take $200 off the price. Even at the end of the month!! Smh but thankfully we made a deal and I absolutely love the car. Ask for Brandon if you're in the market for a car. He's a great salesman and very personable. I recommend this dealership if you want an Infiniti !!! 100%

• 

  This extra information was really helpful. My car was washed and I think vacuumed, and I was on my way! I'm glad that I still have warranty coverage on this car, but even if I didn't I'd be taking it here for any needed service. A great experience all around!

• 

  I did not have the pleasure of purchasing my G37s coupe from this dealership, but I have received the best care in the services department with J.R. He is fantastic and is able to work with me as I am still a student! Thanks again JR!

• 

  I thought the GM could have budged a bit more on the prices since we were considering purchasing 2 cars, but he didn't so we left with one. Either way, I love my new car and my husband and I didn't leave with that feeling of regret like we were forced into something we were unsure of, like many of our past car buying experiences.

• 

  I really enjoyed working with Ray Moore from JBA Infiniti. He was very kind, patient and knowledgeable. The whole car buying experience was enjoyable from start to finish. If you're looking to buy an Infiniti, I recommend you speak to Ray.

• 

  We always get assistance from JR. He always know us by name and always greats us with a smile. He is always willing to help and goes out of his way to satisfy his customers. He is one of the main reasons why we come all the way from silver spring to Ellicott city to get our car serviced.

• 

  Either way, I love my new car and my husband and I didn't leave with that feeling of regret like we were forced into something we were unsure of, like many of our past car buying experiences.

• 

  My hubby and I have been coming here for a while now to get my car serviced. I love their service here.

• 

  Always professional courteous service. Each time I utilize the service department the entire staff- JR, Ms Pleasant- (cashier) to the customer service team that drive customer vehicles. Keep up the good work. They value my time, money & patronage.

• 

  My salesman Charles was awesome!! He listened to what I wanted and didn't try to sell me something that I didn't need or want. He was patient and very informative. I will definitely return to this location if or better yet, when I decide to purchase another vehicle.

• 

  Service is stellar. From the valet to the service specialist and cashier, this team understands quality customer service.

• 

  We always get assistance from JR. He always know us by name and always greats us with a smile. He is always willing to help and goes out of his way to satisfy his customers. He is one of the main reasons why we come all the way from silver spring to Ellicott city to get our car serviced.

• 

  This extra information was really helpful. My car was washed and I think vacuumed, and I was on my way! I'm glad that I still have warranty coverage on this car, but even if I didn't I'd be taking it here for any needed service. A great experience all around!

• 

  He's a great salesman and very personable. I recommend this dealership if you want an Infiniti !!! 100%

• 

  I did not have the pleasure of purchasing my G37s coupe from this dealership, but I have received the best care in the services department with J.R. He is fantastic and is able to work with me as I am still a student! Thanks again JR!

• 

  Either way, I love my new car and my husband and I didn't leave with that feeling of regret like we were forced into something we were unsure of, like many of our past car buying experiences.

• 

  I really enjoyed working with Ray Moore from JBA Infiniti. He was very kind, patient and knowledgeable. The whole car buying experience was enjoyable from start to finish. If you're looking to buy an Infiniti, I recommend you speak to Ray.

• 

  Staff is always super friendly. We always get assistance from JR. He always know us by name and always greats us with a smile. He is always willing to help and goes out of his way to satisfy his customers. He is one of the main reasons why we come all the way from silver spring to Ellicott city to get our car serviced.

• 

  Even at the end of the month!! Smh but thankfully we made a deal and I absolutely love the car. Ask for Brandon if you're in the market for a car. He's a great salesman and very personable. I recommend this dealership if you want an Infiniti !!! 100%

• 

  This extra information was really helpful. My car was washed and I think vacuumed, and I was on my way! I'm glad that I still have warranty coverage on this car, but even if I didn't I'd be taking it here for any needed service. A great experience all around!

• 

  I did not have the pleasure of purchasing my G37s coupe from this dealership, but I have received the best care in the services department with J.R. He is fantastic and is able to work with me as I am still a student! Thanks again JR!

• 

  I love my new car and my husband and I didn't leave with that feeling of regret like we were forced into something we were unsure of, like many of our past car buying experiences.

• 

  Great place the staff and managers are great they are nice and kind and plesent to deal with I really recommend them to any that drives a Infini there so great

• 

  Working with the salesman, finance and other staff was a pleasant experience. Our sales guy, Anthony Crawford was very personable, honest and a joy to work with. This is our second Infiniti and we've been pleased with the level of service.

• 

  Always professional courteous service. Each time I utilize the service department the entire staff- JR, Ms Pleasant- (cashier) to the customer service team that drive customer vehicles. Keep up the good work. They value my time, money & patronage

• 

  been coming here for 3 years and JR was always the best. Always took care of me and definitely deserves a promotion /rqise for this hard work. I feel he works everyday! Very dedicated. Thanks a lot!

• 

  Great place the staff and managers are great they are nice and kind and plesent to deal with I really recommend them to any that drives a Infini there so great

• 

  My salesman Charles was awesome!! He listened to what I wanted and didn't try to sell me something that I didn't need or want. He was patient and very informative. I will definitely return to this location if or better yet, when I decide to purchase another vehicle.

• 

  Love this dealership!! I have nothing but excellent experiences every time I've been in there for service.

• 

  I love my new car and my husband and I didn't leave with that feeling of regret like we were forced into something we were unsure of, like many of our past car buying experiences.

• 

  I did not have the pleasure of purchasing my G37s coupe from this dealership, but I have received the best care in the services department with J.R. He is fantastic and is able to work with me as I am still a student! Thanks again JR!

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  My car was washed and I think vacuumed, and I was on my way! I'm glad that I still have warranty coverage on this car, but even if I didn't I'd be taking it here for any needed service. A great experience all around!

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  My hubby and I have been coming here for a while now to get my car serviced. I love their service here.

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  If you stop by JBA Infiniti ask for Jay! He is very knowledgeable about cars and will work with your budget.

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  Working with the salesman, finance and other staff was a pleasant experience. Our sales guy, Anthony Crawford was very personable, honest and a joy to work with. This is our second Infiniti and we've been pleased with the level of service.

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  Always professional courteous service. Each time I utilize the service department the entire staff- JR, Ms Pleasant- (cashier) to the customer service team that drive customer vehicles. Keep up the good work. They value my time, money & patronage.

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  I used to go to another Infiniti dealership for my required maintenance but I found out that JBA Infiniti charges almost 50% cheaper than other dealership for the same work. JR took good care of me. I'm very pleased with the service and will start bringing my SUV at JBA on my next and future service maintenance.

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  been coming here for 3 years and JR was always the best. Always took care of me and definitely deserves a promotion /rqise for this hard work. I feel he works everyday! Very dedicated. Thanks a lot!

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  My salesman Charles was awesome!! He listened to what I wanted and didn't try to sell me something that I didn't need or want. He was patient and very informative. I will definitely return to this location if or better yet, when I decide to purchase another vehicle.

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  Even at the end of the month!! Smh but thankfully we made a deal and I absolutely love the car. Ask for Brandon if you're in the market for a car. He's a great salesman and very personable. I recommend this dealership if you want an Infiniti !!! 100%